1. Scope of This Privacy Policy

This Policy applies to:

• Visitors to the Website
• Parents or legal guardians enrolling children
• Students (including minors)
• Tutors engaged with Madrasa App

This Policy applies to users located in India and globally.

2. Platform Status (No Accounts at Present)

• Madrasa App currently operates only via a website
• We do not offer user registration, login, or dashboards at this time
• We do not have a mobile application currently

Personal information is collected only through:

• Website forms (e.g., free demo booking)
• Phone calls
• Emails
• Messaging platforms (e.g., WhatsApp), managed or initiated by Madrasa App

If account-based systems or mobile applications are introduced in the future, this Policy will be updated accordingly.

3. Information We Collect

3.1 Information Provided Voluntarily

• Parent/Guardian name
• Student name and age
• Phone number and email address
• Course preferences and availability
• Tutor preferences
• Information shared during communication

3.2 Information About Children

• Children may be as young as 5 years old
• Data collected only with parental consent
• Handled with heightened security and restricted access

4. How We Use Personal Information

• Arrange and conduct demo classes
• Assign suitable tutors
• Schedule and coordinate classes
• Communicate service-related information
• Facilitate payments and invoicing
• Ensure child safety and Islamic compliance
• Improve service quality
• Meet legal requirements

We do not use personal data for advertising, profiling, or selling purposes.

5. Islamic Ethics, Privacy & Safety

• Female students are taught only by female tutors
• No private or off-platform communication
• Personal contact details are restricted
• All interactions follow Islamic ethical standards

6. Payments & Financial Information

• Payments are processed via authorized third-party gateways (e.g., Razorpay).
• Madrasa App does not store credit card, debit card, or banking information
• Payment providers process data under their own privacy and security policies

7. Sharing & Disclosure of Information

We may share limited personal information strictly on a need-to-know basis, and only to the minimum extent necessary, as outlined below:

• With tutors:
• Only information required to conduct teaching (such as student name, age group, course level, and schedule).
• Tutors do not receive unrestricted access to parent or student personal contact details.
• With Payment Service Providers:
• Solely to process payments through authorized gateways. Madrasa App does not store financial credentials.
• With operational service providers:
• Such as hosting, communication, or technical support providers, only to operate the Services.
• For Legal or Safety Reasons:
• When required by law, court order, regulatory authority, or to protect children, users, or the Platform.

Madrasa App does not sell, rent, trade, or commercially exploit personal data in any manner.

At no point do tutors receive unrestricted access to student or parent personal data.

8. Children’s Privacy (Important)

Protecting children’s privacy and safety is a core principle of Madrasa App.

• Children’s data is collected only with parental or legal guardian consent
• Personal data of children is used solely for educational, safety, and coordination purposes
• Female children and students are assigned only female tutors
• Tutors are strictly prohibited from:
• Private communication with children outside approved channels
• Requesting or sharing personal contact details

Parents may review, correct, delete, or withdraw consent.

• Review their child’s personal data
• Request correction or deletion
• Withdraw consent for continued participation

Requests may be submitted using the contact details below.

9. Data Retention

• Data is retained only as long as necessary for educational, legal, or operational purposes
• Children’s data is retained with additional safeguards
• Data may be securely deleted upon valid request, subject to legal obligations

10. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

However, no system can be guaranteed to be completely secure.

11. User Rights

Parents, guardians, and adult users may:

• Request access to personal data
• Request correction of inaccuracies
• Request deletion of personal data (subject to legal requirements)
• Withdraw consent for future services

12. Third-Party Links

The Website may contain links to third-party websites. Madrasa App is not responsible for the privacy practices of such third parties.

13. International Users

If you access the Website from outside India, you acknowledge that your data may be processed and stored in India in accordance with Indian law.

14. Changes to This Privacy Policy

We may update this Policy from time to time. Updates will be posted on the Website, and continued use constitutes acceptance.

15. Contact Information

For privacy-related queries or requests:

Ilmeta Technologies Private Limited

📧 Email: support@madrasaapp.com

🌐 Website: www.madrasaapp.com

16. Governing Law

This Privacy Policy is governed by the laws of India.